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Privacy Policy
Privacy Policy
GENERAL TERMS AND CONDITIONS
General provisions refer to all kind of orders.
Hereby "SacVoyageTravel" LLC is an "Tour Operator"
and those who apply for services to "SacVoyageTravel" are "Clients".
Hereby "SacVoyageTravel" LLC is an "Tour Operator"
and those who apply for services to "SacVoyageTravel" are "Clients".
Order
- The client undertakes to fill in the "E-Book" form with exact data and to inform the Tour Operator about the subsequent changes in filled in data at least 7 days prior to the date of receiving the service, otherwise Tour Operator is not responsible for the situation occurred as a result of changes.
- Tour Operator undertakes to get in touch with the Client, to inform about the possibilities of carrying out the order and to answer the Client's questions supplying exact information, within 2 days after getting the order.
- The order given by e-mail is deemed "confirmed by mutual consent", in case if the Tour Operator's e-mail called "final confirmation" has been positively replied by the Client.
- The mutually confirmed order is deemed a basis for assuming all the obligations listed here.
- Irrespective of whether the Client is going to accept the order, or it has been carried out for the third party, all the listed obligations are compulsory both for the Client and the person who accepts the order.
- To pay for the services, carried out by Tour Operator, when accepting them, if there are no other previously made arrangements. The payments should be made in AMD, or in foreign currency, according to the exchange rate of the day of receiving the service.
- To treat the temporarily assumed equipments and technology with care, and in case of loss or damage to indemnify for the expenses or to bear the costs of repair.
- In case of delaying the payment for the services, to pay a penalty to the Tour Operator at the extent of 1% of the sum of the order for each delayed day.
- To inform Tour Operator about the delay or cancellation of any order 10 days prior to the fulfillment of the order, otherwise Tour Operator is authorized not to refund the deposit, or to demand 30% of the order sum as a penalty, if no deposit had been paid before. If the order consists of more than 10 persons, Tour Operator has a right not to refund the deposit in case of cancellation of the arrival of any of the participants 30 days prior to arrival.
- To pay Tour Operator a penalty at the extent of 30% of the sum of the order, in case of being absent to accept the order on the day/hour confirmed by mutual consent.
- To serve the order confirmed by mutual consent, properly and at exact dates.
- Not to demand extra money besides the payment confirmed by mutual consent, irrespective of the problems and difficulties occurred during the fulfillment of the order.
- Not to announce any private information about the Client, without his/her written consent.
- To, at least 3 days prior to the fulfillment of the order, inform the Client about the changes having taken place in the mutually consented and cofirmed order and to offer an option equivalent to the previous one by its price and conditions.
The parties are relieved from responsibilities, if the obligations have not been fulfilled due to unexpected circumstances (earthquake, flood, war, interruption of works of communicative means, situations that are common for the given district or apartment block, etc.).
